Privacy Policy

Last updated: 01/01/2025
At DominusBuild, we respect your privacy and are committed to protecting any personal information you share with us. This policy explains the basis on which we process your personal data, in line with UK GDPR.

1. Who We Are
DominusBuild Ltd is a privately operated construction company based in the United Kingdom. We specialise in high-end residential and commercial works, and this website is intended to provide information about our services and allow interested parties to contact us.
Website: https://dominusbuild.com
Email: info@dominusbuild.com
We are the data controller responsible for the personal information collected through this website.

2. What We Collect
We only collect personal information that you choose to provide when filling out our forms. This may include:

• Name – so we can address you properly
• Email address – to follow up on your enquiry
• Phone number – to contact you directly if preferred
• Message content – any project-related or general information you wish to share

We do not collect sensitive personal data (e.g. health, financial, or identity documentation) through this website.
We also currently do not use tracking cookies or analytics tools that automatically collect behavioural data — but may implement these in future with proper consent.

3. How We Use Your Information
We use the information you provide for the following purposes:

• To respond to your enquiry or consultation request
• To communicate with you directly (via email or phone)
• To prepare quotations, schedules, or project follow-ups
• To keep records of enquiries for internal review

We do not use your information for unsolicited marketing or newsletters unless you have given us clear permission to do so.
We will never sell or rent your data to third parties.

4. Disclosure of Information
We may disclose your personal data:

• If legally required (e.g. to comply with a court order or regulation)
• To enforce or apply our terms of use or agreements
• To protect our rights, property, or the safety of our users or others

We do not share your data with third-party advertisers or analytics providers.

5. Cookies and Site Behaviour Tracking
At the time of writing, we do not actively use cookies to track or analyse your behaviour on the website. If we introduce cookies or third-party tools like Google Analytics in the future, a cookie banner will appear requesting your consent, and this policy will be updated.
Basic session cookies from the website builder (Tilda) may be used to help the site function correctly — e.g. remembering your device screen size or loading content efficiently.

6. Data Security
We take reasonable steps to protect the personal data we collect. This includes:

• Secure storage of form submissions via encrypted Tilda infrastructure
• Access to personal data only by authorised personnel
• Use of professional email systems with security protocols

However, no website or digital system is completely immune to risk. If we ever become aware of a data breach affecting your information, we will notify you promptly and in accordance with UK data protection laws.

7. Your Rights
As a UK resident (or if you’re based in a country covered by UK GDPR), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or outdated information
• Delete your data (“right to be forgotten”)
• Restrict or object to how your data is used
• Withdraw consent, if given previously
• Request a copy of your personal data (data portability)

To exercise any of these rights, email us at info@dominusbuild.com
We aim to respond within 30 days.

8. How Long We Keep Your Information
We keep enquiry form submissions for up to 3 years, unless you ask us to delete them sooner. This helps us manage follow-ups and ensure continuity for returning clients.

9. Third-Party Tools and Integrations
We do not currently use any third-party data processors (e.g., CRM, booking tools, analytics). If this changes, we will update this policy to include their names, functions, and applicable privacy links.
If we introduce trusted services in the future, we will ensure they meet UK and EU privacy compliance standards.

10. International Data Transfers
Our website is hosted on platforms that store data within the UK or European Economic Area. We do not transfer your data outside the UK or EU without clear safeguards.

11. Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in our operations or legal obligations. All updates will be posted on this page with a revised “last updated” date.
We encourage you to review this page periodically if you use the website regularly.

12. Contact
If you have any questions or concerns about this policy or your personal data, please contact us:
DominusBuild Ltd
Email: info@dominusbuild.com